Welcome to Glenpark Medical Practice

May Bank Holiday Closure

With the lower number of cases of coronavirus currently, NHS England have advised practices to close this weekend (having been open over Easter and on VE day) to allow staff a well earned day off

The practice will close at 18:00 on Friday 22 May 2020 and reopen on Tuesday 26 May 2020 at 08:30 as usual. 

For urgent medical problems over the bank holiday weekend contact NHS111.

Important Message about Coronavirus

The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

If you have a new persisting cough, loss of smell or taste or temperature do not come to the surgery, walk in centre or A&E. Instead go home and self isolate. If you have mild symptoms manage them as you would any cold. If symptoms are more severe or you are concerned go to NHS111.

For general questions about coronavirus, including how to self isolate,  go to: https://www.nhs.uk/conditions/coronavirus-covid-19/.

How we are responding

Following government advice we are changing our appointment system from Monday 16th March.
- If you suspect you have Coronavirus (fever >37.8, continuous cough or breathlessness) please self-isolate at home and check NHS website for further advice and details how to do this, and when to seek further help.
- Anyone who requests an appointment will need to speak to a GP first, reception will take your contact details and we will phone you back as soon as we can.
- If you think your problem can be dealt with by email please use our e-consult service accessed via our website. This might be good for repeat fit notes/ medication that is not on repeat or any other problem that you think is appropriate.
- We will do as many appointments by telephone or video link (via a smartphone) as we can.
- We will continue to see people in surgery if needed following a telephone call.
- Please do not turn up at the surgery without an appointment, please telephone or email first.
- Currently appointments with our nursing team will continue but please telephone if you would like to postpone or rearrange. We will be monitoring the situation closely regarding routine tests.
- Please request medication on line or via the NHS app where possible, and nominate a pharmacy for delivery

We are still available for you, but these measures are being taken to protect vulnerable people and to protect our staff, as well as dealing with increased patient numbers and staff sickness. We understand how worried people are feeling, and we do not want to add to this worry - hopefully these measures will reassure you that we are working hard to stop unnecessary spread of infection whilst still being able to support people who need us

Pease note that we cannot offer fit notes for patients who are self isolating. If you need a self isolation note, please click here

We have a dedicated page for coronavirus [click here] which we will try to keep up to date with the latest advice.It also includes a supplementary privacy notice.

Talking to children about coronavirus and helping them express themselves, why not try this free resource

Want support during social distancing or self isolation, why not see what is available by looking at our community page? [click here]

Want to see our privacy notice?

We have updated our privacy notice on 26 November 2019 to reflect changes in the Great North Care Record and Primary Care Networks. For more information, please click here.

Would you prefer to read this website in another language?

Google Translate offers a free automated translation. Simply go to https://translate.google.com/, type in our web address into the left hand box, choose your language in the right hand box and click translate

Worried About Your Poorly Child

Same day help for your poorly child If your child has become unwell in the last few days and you would like urgent advice then please contact the surgery and we will arrange for a clinician to speak to you and if necessary to see your child, today - this could save you an unnecessary trip to A+E or a Walk-in Centre. Can we also make you aware of the Little Orange Book, which provides expert help for parents and carers on how to manage common problems in babies and small children – ask your GP for a copy,

Join the PracticeAppointments

At Glenpark, we offer the highest quality modern healthcare, whilst being grounded in traditional patient, family and community centred values.

This website provides information about the practice and the wide variety of services we offer. In addition, we have included a wealth of health-related information to help you look after your own health.

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