Response to COVID-19

As the COVID restrictions ease, it is important to remember that the Coronavirus continues to circulate and that the NHS needs to balance the requirement to deliver routine services whilst continuing to protect patients and staff. There is also the risk that there could be another spike in workload, particularly in the autumn when it may not be clear what might be flu or colds and what might be COVID; track and trace could result in the loss of staff workforce with very little notice.

For this reason, the central government message continues to be "TALK BEFORE YOUR WALK". Many problems can be dealt with by phone advice or video consultation. If you do need to be seen, arrangements will be made to see you.

Please remember:

• don't come to surgery unless you have an appointment. phone first
• don't simply go to the A&E or Urgent Care Centres without calling NHS111 or the practice first. The exceptions might be potentially life threatening emergencies such as suspected heart attacks, strokes, breathlessness
• if you have symptoms that might be COVID19 (new breathless, new continuous cough, temperature above 37.8C or loss of sense of smell or taste) then self isolate and follow the advice on gov.uk website. If you feel unwell, contact NHS111
• when you do need to visit the practice, please use a face covering.

We are open to serve our community, as we have been throughout the whole pandemic.It is as equally important not to put off contacting us if you have symptoms that you are concerned about, as it is to protect the NHS where conditions could be self managed.

Want to see our privacy notice?

We have updated our privacy notice on 26 November 2019 to reflect changes in the Great North Care Record and Primary Care Networks. For more information, please click here.

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Worried About Your Poorly Child

Same day help for your poorly child If your child has become unwell in the last few days and you would like urgent advice then please contact the surgery and we will arrange for a clinician to speak to you and if necessary to see your child, today - this could save you an unnecessary trip to A+E or a Walk-in Centre. Can we also make you aware of the Little Orange Book, which provides expert help for parents and carers on how to manage common problems in babies and small children – ask your GP for a copy,