Patient Participation Group

PPG Meeting 27 April 2016 Minutes

These are the unverified draft minutes of the PPG Meeting held 27 April 2016.

Survey of baby clinic

In March we conducted a survey of users of the baby clinic. The findings were presented at the Patient Participation Group meeting, to the partners and the health visiting team.

The results of the survey are included in the attached report.

Friends and Family Test April 2016

The Friends and Family test is a standard question that practices are required to offer patients when they visit the practice and report the responses each month

We have had no responses from patients this month. We will continue to promote the questionnaire and try to encourage patients to complete it.

Friends and Family Test March 2016

The Friends and Family Test is a standard question practices are required to offer patients each month.

This month we were able to utilise the opportunity of a review of the baby clinic in order to survey an increased number of patients.

Friends and Family Test February 2016

Practices are required to collect the results of the friends and family test each month and publish the results.

Friends and Family Test January 2016

Practices are required to publish the results of their friends and family test each month

Friends and Family Test December 2015

Practices are required to publish the results of the friends and family test each month.

Patient Participation Group Meeting 20 January 2016



These are the draft minutes of the last PPG meeting and wil need to be reviewed and adopted at the next meeting scheduled for 27 April 2016 at 6:30pm

Friends and Family Test November 2015

All practices are required to publish the results of their monthly friends and family test surveys. We are finding it increasingly difficult to gather sufficient numbers to make the results meaningful.

Here we publish November's results.

 

Statement of Intent to Enable Online Access to Records

The practice fully intends to enable access to coded information in the patient record to those patients who request it. The document below outlines our plan to achieve this by March 2016

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