Patient Participation Group

Patient Participation AGM

The next AGM will be Wednesday 11th September 2013 at 18:30 at Glenpark (to be confirmed). All patients are welcome. More information about how you can get involved either at the AGM or through our virtual group is available in this posting.

Progress Report for the DES Monitoring (March 2013)

This post includes a report published in compliance with the 2012-2013 Direct Enhanced Service along with a summary of progress on the group priorities

Patient Participation Group Minutes 13 February 2013

Minutes from the patient participation group meeting of 13 February 2013. Please note that these have not yet been ratified by the PPG (the next scheduled meeting is September 2013)

2012/13 Patient Survey Results

The attached file gives the results of the 2012-3 patient survey along with suggested questions for discussion at the next patient participation group meeting

Patient Participation Group Annual General Meeting 12 Sept 2012

The patient participation forum had its Annual General Meeting on 12 September 2012. This article gives the minutes of the meeting and a report on the progress made since last year.

Autumn Newsletter

In this season's newsletter: Practice updating its software to EMIS Web, how will this affect you? Its flu jab time, an update on the teenage drop-in clinic and a report from the patient participation group. The newsletter is available from reception or for download.

Patient Participation Group Annual General Meeting

 

Wednesday 12th September 2012
6:30-7:30pm
Glenpark Medical Practice

All patients registered with the practice (or, for patients who, because they are housebound or have some other disability, their nominated representatives) are welcome to attend the meeting. 

Have your say in shaping the priorities for developing the practice in the coming year.

For more information please ring Alison Heslin on 420 0535

31 August 2012 Draft Agenda Added

Lateness Policy

The Patient Participation Group requested that we formalise a lateness policy. This document is currently in "final draft" form and we invite any comments or suggestions before we publish it on our policies page.

Internet Telephone and Video Conference

Skype Logo

The patient participation group requested that the practice look at the practicalities of using Skype and similar services to communicate with the practice. This document summarises the findings of our review. Having read it, we would love to hear your comments on our findings and using Skype

Continuity of Care: reaching agreement and plan

This document provides an outline of the discussion of the patient survey results and agreement of the action to be taken. It adds additional information to the Patient Participation DES 2011-12 March 2012 Progress Report  

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