Practice Updates

Patient Participation Group Meeting & AGM

Date: 
Wednesday, September 17, 2014

The next meeting of the patient participation group will be Wednesday 17 September 2014 at 6:30pm at Glenpark.

All patients are welcome to attend.

The meeting also includes the AGM, in which we intend to elect a lay vice-chair

Afternoon Closure for Training

Date: 
Tuesday, September 9, 2014

The practice will be closed for Gateshead wide training from 1pm

Gateshead Clinical Commissioning Group organises training for all GPs across Gateshead. The Walk in Centre and GatDoc Out of Hours service will be providing urgent cover

Email Scam

Date: 
Sunday, April 13, 2014

We have received a warning from the Local medical Committee about a particularly unpleasant email scam that is currently doing the rounds.

It appears that patients are being emailed with scam blood results, told that they are abnormal and that they must see their GP urgently. The email claims to be from a doctor.

Whilst most patients will see this as a scam, it is nevertheless distressing and disturbing, particularly for patients who have had blood tests and awaiting results.

Glenpark Medical Practice does not currently use email to communicate results except by specific prior agreement with patients. Any emails from us never ask for personal details, or log in details.

 

Surgery Closure for Staff Training

Date: 
Thursday, March 27, 2014

Gateshead Primary Care Trust and Gateshead Clinical Commissioning Group arrange training sessions for all the surgeries in the Gateshead area. On these days the surgery will be closed from 1pm. For urgent problems after this time, contact NHS Direct, the Walk In Centres or GatDoc for advice please see the Out of Hours pages.

Surgery Closure for Staff Training

Date: 
Thursday, February 27, 2014

Gateshead Primary Care Trust and Gateshead Clinical Commissioning Group arrange training sessions for all the surgeries in the Gateshead area. On these days the surgery will be closed from 1pm. For urgent problems after this time, contact NHS Direct, the Walk In Centres or GatDoc for advice please see the Out of Hours pages.

Change to prescription system

Date: 
Saturday, February 1, 2014

We are undertaking a major review of our prescription system. Safety is our top priority, particularly as prescriptions are becoming more complex. From 1st January 2014, we are training up specialists prescribing clerks, we will require 48 hours to process prescription requests and the prescription line hours are changing to 11am - 2pm.

For more information about this change, click here

Surgery Closure for Staff Training

Date: 
Tuesday, January 21, 2014

Gateshead Primary Care Trust and Gateshead Clinical Commissioning Group arrange training sessions for all the surgeries in the Gateshead area. On these days the surgery will be closed from 1pm. For urgent problems after this time, contact NHS Direct, the Walk In Centres or GatDoc for advice please see the Out of Hours pages.

Christmas Opening

Date: 
Thursday, January 2, 2014

The practice will be closed during the Christmas and New Year Bank Holidays.

Monday 23rd December: 07:00 - 18:00 (normal hours)

Tuesday 24th December: 08:30 - 18:00 (note that reception will be closed from 15:00; for urgent problems only between 15:00 and 18:00, telephone the practice on 0191460 4300)

Wednesday 25th December: Closed

Thursday 26th December: Closed

Friday 27th December: 08:30 - 18:00 (normal hours)

Monday 30th December: 07:00 - 18:00 (normal hours)

Tuesday 31st December: 08:30 - 18:00 (note that reception will be closed from 15:00; for urgent problems between 15:00 and 18:00 phone the practice on 0191 460 4300)

Wednesday 1st January: Closed

Thursday 2nd January: 07:00 - 18:00 (normal hours)

In an emergency when the practice is closed, phone 111

Nurse Practitioner

Date: 
Monday, November 25, 2013

We are delighted to welcome Sr Amelia Kerr to the team as a nurse practitioner.

What is a Nurse Practitioner?

A nurse practitioner is a nurse who has undertaken specialist training so that they are able to issue prescriptions and deal with a wider range of problems, including the vast majority of conditions that arise on an urgent basis, such as:

  • acute back and musculoskeletal pains
  • urinary tract infections
  • vomiting and diarrhoea
  • sore throats and tonsillitis
  • chest infections
  • ear infections
  • side effects or problems relating to contraception

Chronic Long Term Conditions

Sr Kerr will also be doing many of the reviews for patients with long term conditions, including diabetes, heart disease, asthma and chronic bronchitis (COPD).

Other long term problems that Sr Kerr can deal with include blood pressure monitoring and treatment. She will also do other review appointments, at the request of your doctor.

Is There Anyone She Won't See?

By this we mean see professionally in surgery, not personally! 

There are some conditions and groups of patients that her advanced training does not cover, such as:

  • Children under the age of 2 years
  • Problems related to mental health, including depression reviews

If there is anything that Sr Kerr does not feel confident managing, she always has access to the on call GP for advice or can book a review appointment with a doctor if more appropriate.

Surgery Closure for Staff Training

Date: 
Wednesday, November 13, 2013

Gateshead Clinical Commissioning Group arrange training sessions for all the surgeries in the Gateshead area. On these days the surgery will be closed from 1pm. For urgent problems after this time, contact NHS Direct, the Walk In Centres or GatDoc for advice please see the Out of Hours pages.

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